Doordash contact8/6/2023 ![]() Also named in the complaint are Hecox's two children, Reid and a minor listed as "R.E.H.," both of whom have used DoorDash in the past. The lawsuit, which is seeking class-action status, was filed by Ross Hecox, a single father in Maryland who uses DoorDash and subscribes to DashPass. At a current market cap of 26 billion, DoorDash trades at 3.6x its trailing revenue. We will continue to strive to make our platform work even better for customers, and will vigorously fight these allegations." Review detailed information on the different ways of contacting support in the table below: Method Of Contact. We aim to answer 90 of Drive phone calls within 2 minutes and 90 of emails within 24 hours. Building this trust is essential, and it's why the majority of delivery orders on our platform are placed by return customers. There are three ways to contact Drive Support (also see Help Center article here). "We ensure fees are disclosed throughout the customer experience, including on each restaurant storepage and before checkout. ![]() "The claims put forward in the amended complaint are baseless and simply without merit," a DoorDash spokesperson told Insider. crazy charges for poor service, no way to contact doordash - ITS OVER. The suit also alleges that customers who use DashPass, the company's $9.99-a-month service, are charged an extra fee on each order, which eats away at the savings that they get from the subscription. But we tried Doordash food delivery first time today as they had the restaurant. Learn about the Dasher app's suite of safety tools, occupational accident policy, SafeDash, and more. ![]() Visit our Customer Help Center to access helpful resources on resolving issues. If you've ever noticed inconsistencies in how DoorDash charges fees, a lawsuit recently filed against the delivery service might help explain why.Ī proposed class-action suit claims that the delivery service tacks on extra fees to orders placed through iPhones compared to otherwise identical orders from users with Android smartphones. Contact our 24/7 Trust and Safety team at 1-85 to report any safety-related incidents. 3 Access to earnings Manage your money with a prepaid debit account and mobile banking app, powered by Payfare. 2 Cash back rewards Get a minimum of 2 cash back on gas everywhere - any station, anytime. Account icon An icon in the shape of a person's head and shoulders. 1 Instant no-fee direct deposits Get paid right after every dash, automatically with no deposit fees.
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